RELAY
IT fleet management driven from your chat channels — A multi-channel ITSM platform: RELAY discovers your assets, opens tickets from any chat channel, classifies them with AI, runs signed runbooks and records every action in a tamper-evident audit chain.
RELAY
ITSM & operations agents
- A single install command, then a local control interface
- On-premise or in the cloud, both treated as first-class
- SAML and OIDC SSO, audit export (Enterprise edition)
What RELAY does
Tickets from your channels
Your teams open a ticket from the chat channel they already use. No extra portal to adopt.
Asset discovery (CMDB)
Automatic inventory of assets and their relationships. The configuration base keeps itself up to date.
AI classification and agents
Tickets are classified by AI, and the agent layer ships with the platform — not as a bolt-on module.
Signed runbooks
Corrective actions go through signed runbooks and an approval gate with role-based access control.
Verifiable audit chain
Every action is hash-chained. The operator verifies log integrity themselves, locally, without having to trust us.
Per-tenant isolation
Isolation is enforced at the channel boundary, not left to application-code discipline.
Key capabilities
- A single install command, then a local control interface
- On-premise or in the cloud, both treated as first-class
- SAML and OIDC SSO, audit export (Enterprise edition)
- Helm chart with TLS, side-car WAF, chaos drills
- Documented backup, restore and threat model
Tech stack
Who it's for
- Managed-service providers operating multiple clients' fleets
- IT departments that want every intervention traced
- DevOps teams looking for tooled, auditable on-call
Let's deploy RELAY for you
Scope, volume and deployment mode (SaaS or on your own infrastructure) determine the price. We scope this in the first conversation.
Pricing: Free Starter, Pro $99/mo, Enterprise on quote